Shipping

*Free shipping with conditions -- please call 1-800-572-5566*

We know you want your orders filled fast. If you place your order by 1 pm CentralStandard Time Monday-Friday, in most cases, we'll ship it out the same day. (Our current "in stock" percentage rate is 99.0%.)

Orders are shipped either from our Chicago, IL warehouse or directly from the manufacturer.(Because we partner with so many construction supply manufacturers, we can often drop-ship items from various areas of U.S. to keep shipping prices low.)

Please note that if the weight of an order is too large, it will say "Please call for shipping Rates". This means the calculator could not calculate the weight total. This usually applies to orders over 100 pounds. Please email or call us for the shipping cost when this happens.

Tip: Learn your shipping charge before you place your order. Just put the items you want in yours hopping cart, and complete the name and address screen ONLY. Then use your back button to see the charges for different UPS shipping choices, (Ground, 2nd Day, 3rd Day Select and Next Day)before you order.

Billing

Credit Cards - We welcome and encourage Government Credit Cards. We accept Visa, Mastercard, American Express, and Discover.

For your protection, our Accounting Department will be in touch with you as soon as your order is placed on our Web site. Most orders placed before 1:00 C.T. will be shipped the same day.

Purchase order – If you have an Open account with us, please include your purchase number when placing a order.

Fax Orders: Most fax orders received before 1:00 p.m. C.T., will be shipped the same day.

Once an order is confirmed, it cannot be cancelled.