Returns & Refund Policy
We will refund you the entire purchase price of any UNOPENED and UNUSED item that we stock at our warehouse. Simply email us your request for a return authorization, pack the item up, and send it back to us. (We will provide you the return address along with authorization.)
*Items drop-shipped from the manufacturer that are not stocked at our warehouse will be subject to a Re-Stocking fee. Thank you.
Please enclose a copy of your invoice or a note, so we can credit your account. We will credit you the same way as you paid us (i.e., credit card). You are still responsible for the freight charges both to you and back to us, unless the error was ours.*All items drop-shipped from the manufacturer that are not stocked in our warehouse will be subjected to a re-stocking charge.
*Please Note: A re-stocking fee may apply on some items.
We are required by law to charge sales tax to Illinois customers. Due to contractual agreements, FastenMSC.com does not ship to portions of Illinois.